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FAQS

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Payment:

We accept credit cards ( Visa, Mastercard, Discover, American Express) and paypal.

 

Shipping Policies:

We ship out within 48 business hours of purchase with the United States Postal Service and a tracking will be provided. Domestic delivery will take 3 - 7 business days. International deliveries may take 2 - 6 weeks depending on the location.

 

Privacy Policy:

We will never sell your information to anyone (i.e. marketing, third parties...).  We will only use your email address and / or phone number to communicate with you about your current orderand not for any other purpose.  All of our customers' important information is automatically and permanently purged from our secured systems after the order has been successfully fulfilled. Remember, we earned our VISA and MasterCard PCI Compliance®, meaning that we adhere to the same rules and standards your bank abides by. 

 

Cancellation:

In the event of a cancellation, please contact us within 24 hours of purchase and we can cancel the order before it ships.
 

Contacts:

 

- For sales department / Please contact: Sales@generatorchainsawparts.com

 

- For customser service department / Please Contact: Customerservice@generatorchainsawparts.com

 

- PH: 626 216 4676

 

Generator Chainsaw Parts

15333 Culver Drive Suite 340 #743

Irvine, CA 92604